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HUGE CONNECT

Streamlining Reporting and Device Management for Huge Connect

Status:

Ongoing

Industry

Telecommunication Solutions

Location

South Africa and 7+ Countries

Client

Digital Solutions Provider

Company Size

Over 33,000 Clients

Service Delivered

Design, Development & Data Management

Project Overview.

Huge Connect partnered with Monkey and River in 2019 to improve reporting accuracy, enhance device management, develop a call data record (CDR) management system, and create a CRM micro-service.

Project Expansion and Challenges.

As the project progressed, it expanded into a multi-faceted platform. However, several challenges arose, including the efficient analysis of usage data from three network operators and the implementation of management for various proprietary routers.

Solutions Implemented.

We implemented emerging technologies and innovative ideas to streamline WBC’s business processes. Some of these breakthroughs include tagging each inventory item with QR codes for easy tracking, automating business process flows for efficiency, and introducing 360-degree vehicle photography to improve the online viewing experience on WBC’s customer-facing website Our goal is to leverage our expertise in design and innovation to help WBC enhance their software products and improve their overall user experience.

Software Stack Components.

The software stack included AngularUI and Ionic-AngularUI for the user interface, NodeJS and Golang micro-services for backend functionality, two APIs for data retrieval, and Postgres and Clickhouse for data storage. Bitnami Kafka facilitated reliable messaging and event-driven architecture.

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