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SANPARKS

Redefining SANParks Online Booking User Experience

Status:

Ongoing Maintenance

Industry

Public Conservation

Location

South Africa

Client

National Parks Management

Service Delivered

Design, Development & Integration

Delivery

Authentic Visitor Experiences

Project Overview.

SANParks, a renowned organisation responsible for managing national parks in South Africa, recognised the need to enhance their online booking system. They sought a partner with expertise in design and development to improve the user experience and leverage the latest technologies while adhering to industry standards.

Objective.

The primary objective of the partnership was to enhance SANParks’ online booking system by developing a new user interface that focused on delivering an exceptional user experience. The goal was to provide a reliable and effective system that would exceed client expectations.

Key Elements.

We provided SANParks with comprehensive design and development services, expanding their capabilities and expertise. Our collaboration involved seamless integration with their internal team, enabling efficient communication and knowledge sharing. We aligned our work methodologies with SCRUM and Agile principles, fostering collaboration and iterative development. To implement the new booking system, we developed the bookings module front-end using Angular, a modern and robust framework for web development.

Results and Achievements.

The collaboration with SANParks resulted in significant improvements in the user experience, leading to a higher sales conversion rate for the client. The new design, with its intuitive interface and enhanced usability, received positive feedback from users. By delivering a reliable and effective system that exceeded client expectations, we successfully helped SANParks enhance their online booking capabilities.

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